ECT | Managing Coach & Advisor Profile
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Managing Coach & Advisor Profile

Thomas Chen MBA, PCC

Ontological Coach, Newfield Networks, United States
Master Coach, Lee Hecht Harrison, Singapore
Internationally Certified Trainer, Neuro-Linguistic Programming, United Kingdom
Board member of ICF Ethics Independent Review Board

Areas of Expertise

  • Executive Coaching
  • Executive Presence
  • Communications
  • Leadership Development
  • Behavioral Change
  • Multi-cultural
  • On-boarding

Industry Experience

  • Consulting and Coaching
  • Financial Services
  • Power Utilities

Functional Experience

  • General Management
  • Executive Management
  • International Business
  • Marketing
  • Strategic Planning
  • Business Development
  • Operations & IT
  • Risk and Credit Management

Professional Experience

  • Managing Director – ECT, Singapore/Malaysia
  • Board Member Ethics Internal Review Board – ICF Int’l
  • PCC – ICF International
  • Certified Daring Way™ Facilitator
  • Master Coach – LHH Asia Pacific
  • Master Coach – Progress U Asia
  • Senior Executive Coach – Goodstone
  • Executive Coach with
    • Center for Creative Leadership, Singapore
    • McKinsey & Company, US
    • Mobius Executive Leadership, US
    • Executive Coaching Connections, US
    • Ayers Group, US
    • Human Systems, UK
    • Acuity Coaching, UK
    • Turning Point, France
    • Twin Corp, France
    • Organizations Solutions, Singapore
    • Future Leaders International, Singapore
    • Assess Systems China – Haiwen United, China
  • Chair – Vistage/TEC Malaysia
  • COO-RHB Bank Berhad, Malaysia
  • CEO-Gulf Bank, Kuwait
  • GM Asia Pacific-American Int’l Group
  • Head Consumer Bank Asia-NAB
  • Executive Mgr. Retail-Riyad Bank
  • SVP Retail Bank-American Savings, US
  • Senior Mgmt. (VP) Positions-Citibank


  • PCC (Professional Certified Coach) – Int’l Coaching Fed (ICF) (MCC in process)
  • Certified Daring Way™ Facilitator
  • Ontological coach – Newfield Network, US
  • Master Coach, Lee Hecht Harrison, US
  • Certified Trainer of NLP, UK (Neuro-Linguistic Programming), John Grinder, co-founder
  • Certified on various global assessment tools including MRG LEA 360
  • Assessment, Benchmark 360, ASSESS 360, FiroB, WorkPlace Big 5; HOGAN, Harrison, MBTI
  • Certified TRE (Trauma Release Exercise) trainer, David Berceli (Founder), US
  • Certified Laughter Yoga Trainer, India
  • Coach, Instructor and Holder of 4th Degree Black Belt, World Taekwondo Federation

Career Summary

In Coaching, my trademark is in elevating C-Suite executives to become more authentic leaders inspiring their entire organization to excel both internally and externally.

My core competency is the ability to help my coachees quickly become aware of the underlying issues that drives their behavior and is particularly adept in blending Western Management style (and philosophy) with Asian Business Enterprises (and heritage).

A former banker for over 25 years, my executive experiences include – Chief General Manager (CEO) of Gulf Bank in Kuwait, Chief Operating Officer of RHB Bank in Malaysia, Regional Head of Asia for National Australia Bank, AIG in Hong Kong and Vice President for Citibank in the United States. These C-Suite experiences help me successfully coach senior executives from various industries to make a profound difference.

Raised in Shanghai, educated in Hong Kong, England and United States, I speak fluent English, Cantonese and Mandarin.

I earned my Bachelor of Science in Mathematics from Columbia University/University of San Francisco. I also have a MBA from Carnegie Mellon University and a Graduate Banking diploma from University of Virginia. In coaching, I am PCC certified and Board Member of the Independent Review Board with the ICF and also certified in many Leadership and Profiling assessment instruments and tools.

Coaching Approach

My ontological coaching approach is reputed to be holistic and effective in helping my clients discover all that is within themselves to open their view to new ideas and possibilities. I can tap deeply into their inner awareness and helps them develop new ways of seeing situations. As a coach, I leverage my global perspective with over thirty years of multi-national experience supporting leaders in both well-known MNCs and local organizations from the United States, Middle East and Asia.

Areas of Specialty

Executive Coaching, focusing on Leadership Development, On-boarding, Multi-cultural and Corporate Board-Level Presence for Fortune 500 & Professional Service Companies at Global level.
Coaching approach is Ontological i.e. holistic including distinctions in Language, Body and Emotions

Selected Senior Executive Roles

  • Chief Operating Officer for RHB Bank, 4th largest bank in Malaysia managing over 6000 people.
  • Chief General Manager for Gulf Bank, 2nd largest in Kuwait with 1200 people and net profit of over U$$500 million in 2002 (during 2nd Iraq war)
  • Regional Consumer Head, Asia for the National Australia Bank, largest Australian bank and AIG, largest US Insurance Company.
  • Retail Banking Head for Riyad Bank, 2nd largest bank in Saudi Arabia managing over 2000 people and over 200 branches.
  • Member of Executive team that turned around American Savings of Florida and increased its market value from $1.25 per share to $25 over a four-year period.
  • Vice President for Citibank in Saudi Arabia and US over a 10-year period.
  • Strategic Planning Manager and Market Planning Manager, Power Systems Division, Westinghouse Electric Company, US over a 10-year period.

Selected Coaching Assignments

  • Coaching of senior executives of multinational companies such as Shell, ExxonMobil, BP Chemical, Bayer, Pfizer, AstraZeneca, GE Healthcare, Estee Lauder, Standard Chartered Bank, SPE. Heidelberg Cement, TM, Maxis, Maybank, Technip & ICLIF.
  • Training In-house coaches to be certified as Executive Coaches in Asia.
  • Conducting workshops in Coaching Skills for major multinationals such as GE Healthcare, Temasek, Monsanto, AnsaldoSTS, BP Chemical, AstraZeneca, Bosch and Barclays.
  • Chairing and mentoring SME CEOs – members of Vistage Malaysia
  • Trained and Facilitated workshops in Strategic Planning, Sales & Service Quality for multinationals such as Standard Chartered Bank, AIA, Watson Wyatt and Chase Manhattan.


BS – University of San Fran, CA
MBA – Carnegie-Mellon Univ, Pa
Graduate Degree in Banking-University of Virginia, VA


International Coaching Federation
Toastmasters International